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Business administration
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Level 3 Business Administrator
What does a business administrator do?
Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector.
The role involves working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.
With a focus on adding value, the role of a business administrator is to contribute to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested.
What does their day-to-day role look like?
In their daily work, business administrators will carry out a wide variety of tasks, such as:
- Providing office support
- Keeping well-organised files and records of business activity
- Keeping computer databases up to date
- Interacting with clients either on the phone or in person
- Using spreadsheets to track expenses and company spending
- Acting as a personal assistant to the executive team
- Scheduling appointments and events
- Participating in office meetings and taking meeting minutes
- Giving feedback on office efficiency and suggesting possible improvements etc.
Career progression
The Level 3 business administrator qualification may be a gateway to further career opportunities, such as management or senior support roles, to mention a few:
- Administration team leader
- Database clerk
- Executive officer
- Office supervisor
- Personal assistant (PA)
- Secretary
- Administration clerk/officer
How long does the qualification take?
Usually, 12 to 18 months.
Qualifications needed prior to completion of apprenticeship
Apprentices will be required to have taken Level 2 english and maths tests, prior to completion of their apprenticeship.
End Point Assessment (EPA)
When your training is complete, we will make the decision, along with your employer, to put you forward to your End Point Assessment (EPA). This is the final process in your apprenticeship, it is an assessment of the knowledge, skills and behaviours that you would have learn throughout the apprenticeship.
This will involve an Independent Assessor visiting you in your workplace to complete the following:
- Portfolio based interview
- Project presentation
- Knowledge test
Your employer, your assessor and the W2W team will support you through the EPA. For more information about the process, you can contact the W2W team at [email protected]
When you have successfully completed your apprenticeship and passed your EPA, you will be awarded a certificate.
Please click here to view the full scheme of work for the Level 3 Business Administration qualification.

Becoming a business administrator is an exciting job, not only will you have the advantage of a flexible career, you will also develop practical and technical skills, not just in your professional life, but your personal life too.
Level 4 Associate Project Manager
What does an associate project manager do?
Associate project managers are key to enabling organisations meet their business goals by successful project delivery. Projects can be large or small and deliver a required product that either creates something new or improves efficiency and effectiveness, such as designing and constructing a new motorway or implementing a new IT system.
What does their day-to-day role look like?
In their daily work, an employee in this occupation interacts with a range of internal stakeholders including members of their own team and other departments such as IT, legal, finance, strategy, HR, operations, commercial, marketing, sustainability, senior management, and governing decision-making bodies. They also interact with a range of external stakeholders such as members of the public, investors, customers, regulators, suppliers, auditors, and partners. They will typically report to the Project Manager who ensures the delivery of the project scope.
Career progression
Assistant project manager, Junior project manager, Project support officer
How long does the qualification take?
18 months. However, there are accelerated apprenticeship options available based on the credentials of apprentices meaning that the apprenticeship can be completed in a shorter period of time.
Qualifications needed prior to completion of apprenticeship
As of February 2025, the government announced that apprentices who are aged 19+ at the start of their apprenticeship training no longer require maths and English as part of apprenticeship completion rules. This applies to all learners currently on an apprenticeship as well as new apprenticeship starters.
Some employers will still require applicants to already have English and maths qualifications prior to starting apprenticeships or during them however for other employers this will no longer be a requirement for their apprenticeships so please make sure to read the English and maths requirements for apprenticeships when you complete your application.
End Point Assessment (EPA)
When your training is complete, we will make the decision, along with your employer, to put you forward to your End Point Assessment (EPA). This is the final process in your apprenticeship, it is an assessment of the knowledge, skills and behaviours that you would have learn throughout the apprenticeship.
This will involve an Independent Assessor visiting you in your workplace to complete the following:
- Project with report
- Project presentation
- Professional discussion (with Portfolio of Evidence included)
Your employer, your assessor and the W2W team will support you through the EPA. For more information about the process, you can contact the W2W team at [email protected]
When you have successfully completed your apprenticeship and passed your EPA, you will be awarded a certificate.
Get in touch
Take up this opportunity and we can make this career a reality for you - join our Level 3 Business Administration / Level 4 Associate Project Manager programme today!
- Please click here to view our current vacancies
- Please click here to express your interest