Contact us

Do you have a safeguarding concern?

If you have a safeguarding concern about a child, please use one of the contacts below. These are not general contact numbers and must only be used if you have a safeguarding concern.

• Kingston or Richmond – Contact the Single Point of Access on 020 8547 5008 (8am to 5.15pm, Monday to Thursday, and 8am to 5pm on Friday. Out of hours, phone 020 8770 5000.) 
  Or use the online form (on the Richmond Council website - for Kingston and Richmond Councils). Professionals should use this referral form.
• Windsor and Maidenhead – Contact the Single Point of Access on 01628 683150.
• LADO referrals - To report safeguarding allegations against staff or volunteers, please phone the Local Authority Designated Officer (LADO) on 020 8891 7370.

Contact one of our services

You can find contacts for specific teams here - please do not phone the SPA number above unless you have a safeguarding concern:

• Children's services in Kingston and Richmond
• Children's services in Windsor and Maidenhead 

Recruitment and jobs

If you have a question about a job with AfC, email recruitment@achievingforchildren.org.uk or phone 020 8487 5428.

Are you from the media?

For all media or press enquiries, please contact the communications team for the relevant owning council:

• Kingston: press.enquiries@kingston.gov.uk
• Richmond: press-pr@richmond.gov.uk
• Windsor and Maidenhead: communications@rbwm.gov.uk