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Accessibility statement
This accessibility statement applies to this Achieving for Children website.
Our commitment to accessibility
We are committed to ensuring digital accessibility for everyone. We are continually improving the user experience and applying the relevant accessibility standards, in line with the Web Content Accessibility Guidelines (WCAG) 2.2.
This website is run by Achieving for Children. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- Find content in two or more ways.
- Change colours, contrast levels and fonts.
- Zoom in up to 400% without the text spilling off the screen.
- Control distracting flickering or movement.
- Navigate most of the website using just a keyboard.
- Navigate most of the website using speech recognition software.
- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).
- Access the content in a logical order even if styling is removed.
We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible, including:
- Third-party plugins (Recite Me, Google Maps, Google Recaptcha, YouTube embeds) which currently do not meet certain WCAG 2.2 success criterion and anticipated WCAG 2.2 criteria. We are actively seeking solutions and alternatives.
Some of our documents are hosted on third-party platforms, such as Google Drive, and may open using Google’s document viewers rather than through a standard PDF viewer. While we strive to ensure all our content is accessible, we recognise that third-party platforms may have different levels of accessibility.
If you experience any difficulty accessing documents via Google Drive, please email us on [email protected], and we will provide the content in an alternative, accessible format upon request.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email us:
We’ll consider your request and get back to you in seven working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us on the details above.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website's accessibility
Achieving for Children is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
Non-accessible content
- 1.4.10 Reflow - Some content does not reflow properly when viewed on small screens or when the page is zoomed in. This can make the content difficult to access. The Recite Me Accessibility toolbar is third party software and therefore outside of our control. We have made Recite Me's product team aware of this issue. They are currently investing development time into investigating this and will inform us once it has been resolved.
Content that’s not within the scope of the accessibility regulations
- PDFs and other documents - The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.
- Live video - We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
What we're doing to improve accessibility
We continuously monitor website and application accessibility trends and aim to resolve the third-party compliance issues as soon as possible. We are also committed to making all new website content and features accessible.
We have recently conducted a full WCAG 2.2 accessibility audit, completed on 13 June 2024, to identify any additional issues; the problems identified from the audit will be actioned appropriately.
We have invested in the Recite Me accessibility tool which is available on our website. We recognise that this tool does not contribute to our work to make our website comply with accessibility regulations. However, user feedback suggested that some users would find this tool helpful. This is particularly relevant to people that require information in languages other than English.
We are aware that the Recite me/Accessibility tool button does not meet WCAG 1.4.5 Images of Text. We are working on a fix for this.
If you would like to provide feedback about the accessibility of the website, then please email us:
Developments to the website in line with user feedback about accessibility will be evaluated in line with what is likely to make the largest impact to our users and the cost of achieving these objectives.
Preparation of this accessibility statement
This statement was prepared on 28 August 2020. It was last reviewed on 23 August 2024.
The website's last accessibility test was conducted on 13 June 2024 against the WCAG 2.2 AA standard. The test was carried out by This is Focus Limited. As recommended by the Government Digital Service, we used this approach to test a sample of key pages, actions and user journeys against the above checklist.