Achieving for Children

SEND Service recruitment video transcript

– Hello, Chantelle Alleyne speaking from the Special Educational Needs Department for Achieving for Children. How can I help? Hi there, I’m Catherine Marks, Deputy Head of the SEND Service. Please take a few minutes to hear from some of the team about achieving for children’s SEND Service.

– Recently, I have moved on from being a coordinator to being a senior EHCP coordinator, which means that I have some management responsibilities now. Now that was offered to me because the other managers in the service have seen that there are good qualities in me and they wanted to progress that further.

I’ve been doing that for roughly about five months now, and I will say that I’m enjoying it. It is challenging. It’s been a bit of a leap, in terms of a change in environment, a change of responsibility, also a change of respect.

I’m now attending meetings that managers attend and representing the SEND Service. I’ve also got responsibility for particular coordinators within the team.

I think that’s one of the things that makes me get up and out of bed in the morning, and come here is the fact that I know that I’m valued, the fact that I was chosen for that role that was offered to me.

Also, just the team are so supportive in terms of someone is always there, whether it’s a good moment a bad moment, a sad moment, whatever type of moment it is, you can just, there’s always someone available. We’re not just workers. We are people who have lives, and that is respected within the team. You know, managers come around in the morning and they ask you how you are. They don’t just want to talk to you about, where are you with X case? They want to know, you know, you’ve been on annual leave. What did you do? Did you have a nice Christmas? What did you do at the weekend? All those thoughts of the things, and I think that really does create a good sense of morale.

Our team can come up with some challenges sometime, just because of the type of service that we are. We’re dealing directly with young people’s education, and their lives as a whole, which can bring up challenges, challenging conversations with other professionals, but also with families, with schools, with other services. And I think it’s really important that we all understand that and that we’ve, you know, we’ve got each other’s backs at the end of the day.

– There can be a lot of information to, kind of, wade through throughout the process. When there’s a needs assessment happening, you’re having to look through reports, and that kind of also builds on your communication skills ’cause you might find when doing that that something’s not quite clear and you might have to go back to the advice giver, just to clarify on points. You might have to go and speak to the parent to find out something that wasn’t so clear, so that when you’re taking the case to Panel, for them to make decisions on that child, that you’re kind of preempting something that they might then send you off to go and find out. So, you’re cutting the time down so slightly.

– I’d reached a place where I wanted to take all the skills that I’d got and further develop them, but outside of a school environment. I was looking for something that was very rewarding, and one of the questions that I had for myself was, am I too old to do that at this stage? And so when I got to AFC, one of the things that was really fantastic for me and really helped me was it was a buddy system.

– So, another good thing about working within this team is that you are trusted to get on with your work by yourself. You’re not micromanaged. You can plan your own meetings, work out when you’re going to schedule having a certain day to do a certain task, or whatever is needed, but on the same light, you’re also supported by management, and you do know that you can tap into them when needed. So, it’s like having a mutual respect for each other, and that really goes a long way in any field. So, it makes it a nice environment to work in, but I think all in all it just makes the SEND team a lovely place to work.

– If you’re a team player and you are able to work independently and collaboratively work with a range of different service users, and you’ve got a passion for making a real difference to the lives of children and young people. We’d love to hear from you.

Achieving for Children