Achieving for Children

Pioneering digital innovations in children’s services

Achieving for Children has been pioneering digital innovations in children’s services. We have recently led the Department for Education funded DIMA (digital maturity) project. We have supported 22 local authorities to enable their children’s services to use the latest digital technology to support their work with children and families.

We have been testing and implementing digital innovations since 2017, including tools such as audio recording, booking systems and back-office digital processes. The goal has been to ensure any child or family that enters social care services has a digital record of their involvement.

In November 2020 the DfE commissioned AfC to share this learning with other local authorities. The DIMA project ran until March 2021 and the findings and engagement proved very interesting and useful for the children’s services sector.

Children’s services work often involves many face-to-face visits, filling in paper documents, holding large, long, complex meetings and manual sharing of information. Services have predominantly been paper-based. For example, young people and their parents often receive a paper copy of their Education, Health and Care plan, yet most of their school documents are now shared online.

The DIMA programme focused on five specific channels of digital activity:

Local authorities could choose to engage with the programme through four strands of work:

AfC’s continued commitment

You can view the digital guidance and video animations here.

We are committed to continuing to share our learning with other local authorities.

If you want to know more about our DIMA work and how we can support your local authority in their digital journey, please contact


Achieving for Children