Achieving for Children

Education Welfare

The Education Welfare Service (EWS) supports schools, children and their families to raise achievement by promoting high levels of school attendance and punctuality, working to prevent truancy and disengagement from school. The service works through whole school approaches, and by providing early intervention and targeted support to pupils and families to address personal and social issues.

What we can offer

The EWS provides every school with a named education welfare officer (EWO) who is locality based. The EWO will help the school improve its attendance rates and reduce unauthorised absence and truancy. Each EWO acts as the link between a number of schools and the EWS. The EWO is able to advise and help schools with attendance policies, procedures and initiatives, dealing with attendance and welfare issues and dealing with individual school attendance cases.

Statutory duties

  • Instigating legal proceedings and issuing cautions against parents who have failed in their duty to ensure their children’s regular school attendance
  • Issuing school attendance orders
  • Applications to the Family Court for Education Supervision Orders (ESOs)
  • Tracking children missing education
  • Licensing of children in employment and performances
  • Issuing matron or chaperones licences

Premium offer

In addition to the statutory support we provide to schools, we can also work with you to:

  • tackle persistent absence, targeting children and young people with attendance below 90%
  • review and inform whole school attendance strategies
  • identify and monitor pupils at risk of poor attendance through weekly register checks and data analysis
  • provide support for children and families to prevent the escalation of attendance issues
  • tackle punctuality through late gates
  • access the family support service via the Early Help Assessment (formerly Common Assessment Framework)
  • attend school attendance panels in school
  • attend various parent meetings or events to advice on attendance matters
  • attend school assemblies when required to speak about school attendance

What our customers say

“[We] have developed a very helpful relationship and are seeing improvements in pupil attendance.”
Headteacher

“The meetings I have give me the assurance that I am taking the correct action and if I need further support I know who or where to go.”
Headteacher

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