Achieving for Children

Contact us

Parent/carer or young person?

If you are a parent/carer or young person and you would like to contact someone from a particular service, please visit or to find the correct contact details. This will minimise any delay in your query being dealt with.

Alternatively, please phone the contact centre for:

  • Kingston Council on 020 8547 5000 or
  • Richmond Council on 020 8891 1411

If you are looking for any information regarding our services for children and young people with special educational needs or disabilities, you can find it on our SEND Local Offer website.

Safeguarding concern?

If you have a safeguarding concern about a child, please contact the Single Point of Access. This is not a general contact number and should only be used if you have a safeguarding concern.

  • Single Point of Access – 020 8547 5008

Freedom of Information request?

Please go to the Freedom of Information section to see if the information you’re after is already available.

Information about Subject Access Requests is on this page.


If you have a complaint about a service delivered by Achieving for Children, you should contact the Complaints Team for the Council in whose area you live:

Invoicing query?

If you have a query relating to payment of an invoice, please contact the service team which placed the order with you.

For other queries, please use the form below.

We aim to respond to messages sent using this form or by email within seven working days.

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